Posts Tagged ‘north carolina digital heritage center

31
Aug
11

SAA Days 4 & 5: e-records, metrics, collaboration

Friday in Chicago started with coffee with Christian Dupont from Atlas Systems, followed by Session 302: “Practical Approaches to Born-Digital Records: What Works Today.” The session was packed…standing-room only (some archivists quipped that we must have broken fire codes with the number of people sitting on the floor)! Chris Prom from U Illinois, Urbana-Champaign, moderated the excellent panel on practical solutions to dealing with born-digital archival collections. Suzanne Belovari of Tufts referred to the AIMS project (which sponsored the workshop I attended on Tuesday) and the Personal Archives in Digital Media (paradigm) project, which offers an excellent “Workbook on digital private papers” and “Guidelines for creators of personal archives.” She also referenced the research of Catherine Marshall of the Center for the Study of Digital Libraries at Texas A&M, who has posted her research and papers regarding personal digital archives on her website. All of the speakers referred to Chris Prom’s Practical E-Records blog, which includes lots of guidelines and tools for archivists to deal with born digital material.

Ben Goldman of U Wyoming, who wrote an excellent piece in RB&M entitled “Bridging the Gap: Taking Practical Steps Toward Managing Born-Digital Collections in Manuscript Repositories,” talked about basic steps for dealing with electronic records, including network storage, virus checking, format information, generating checksums, and capturing descriptive metadata. He uses Enterprise Checker for virus checking, Duke DataAccessioner to generate checksums, and a Word doc or spreadsheet to track actions taken for individual files. Melissa Salrin of U Illinois, Urbana-Champaign spoke about her use of a program called Firefly to detect social security numbers in files, TreeSize Pro to identify file types, and a process through which she ensures that the files are read-only when moved. She urged the audience to remember to document every step of the transfer process, and that “people use and create files electronically as inefficiently as analog.” Laura Carroll, formerly of Emory, talked about the famous Salman Rushdie digital archives, noting that donor restrictions are what helped shape their workflow for dealing with Rushdie’s born digital material. The material is now available on a secure Fedora repository. Seth Shaw from Duke spoke about DataAccessioner (see previous posts) but mostly spoke eloquently in what promises to be an historic speech about the need to “do something, even if it isn’t perfect.”

After lunch, I attended Session 410: “The Archivists’ Toolkit: Innovative Uses and Collaborations. The session highlighted interesting collaborations and experiments with AT, and the most interesting was by Adrianna Del Collo of the Met, who found a way to convert folder-level inventories into XML for import into AT. Following the session, I was invited last-minute to a meeting of the “Processing Metrics Collaborative,” led by Emily Novak Gustainis of Harvard. The small group included two brief presentations by Emily Walters of NC State and Adrienne Pruitt of the Free Library of Philadelphia, both of whom have experimented with Gustainis’ Processing Metrics Database, which is an exciting tool to help archivists track statistical information about archival processing timing and costs. Walters also mentioned NC State’s new tool called Steady, which allows archivists to take container list spreadsheets and easily convert them into XML stub documents for easy import into AT. Walters used the PMD for tracking supply cost and time tracking, while Pruitt used the database to help with grant applications. Everyone noted that metrics should be used to compare collections, processing levels, and collection needs, taking special care to note that metrics should NOT be used to compare people. The average processing rate at NC State for their architectural material was 4 linear feet per hour, while it was 2 linear feet per hour for folder lists at Princeton (as noted by meeting participant Christie Petersen).

On Saturday morning I woke up early to prepare for my session, Session 503: “Exposing Hidden Collections Through Consortia and Collaboration.” I was honored and proud to chair the session with distinguished speakers Holly Mengel of the Philadelphia Area Consortium of Special Collections Libraries, Nick Graham of the North Carolina Digital Heritage Center, and Sherri Berger of the California Digital Library. The panelists defined and explored the exposure of hidden collections, from local/practical projects to regional/service-based projects. Each spoke about levels of “hidden-ness,” and the decisionmaking process of choosing partners and service recipients. It was a joy to listen to and facilitate presentations by archivists with such inspirational projects.

After my session, I attended Session 605: “Acquiring Organizational Records in a Social Media World: Documentation Strategies in the Facebook Era.” The focus on documenting student groups is very appealing, since documenting student life is one of the greatest challenges for university archivists. Most of the speakers recommended web archiving for twitter and facebook, which were not new ideas to me. However, Jackie Esposito of Penn State suggested a new strategy for documenting student organizations, which focuses on capture/recapture of social media sites and direct conversations with student groups, including the requirement that every group have a student archivist or historian. Jackie taught an “Archives 101” class to these students during the week after 7 pm early in the fall, and made sure to follow up with student groups before graduation.

After lunch, I went to Session 702: “Return on Investment: Metadata, Metrics, and Management.” All I can say about the session is…wow. Joyce Chapman of TRLN (formerly an NC State Library Fellow) spoke about her research into ROI (return on investment) for manual metadata enhancement and a project to understand researcher expectations of finding aids. The first project addressed the challenge of measuring value in a nonprofit (which cannot measure value via sales like for-profit organizations) through A/B testing of enhancements made to photographic metadata by cataloging staff. Her testing found that page views for enhanced metadata records were quadruple those of unenhanced records, a staggering statistic. Web analytics found that 28% of search strings for their photographs included names, which were only added to enhanced records. In terms of cataloger time, their goal was 5 minutes per image but the average was 7 minutes of metadata work per image. Her project documentation is available online. In her other study, she did a study of discovery success within finding aids by academic researchers using behavior, perception, and rank information. In order from most to least useful for researchers were: collection inventory, abstract, subjects, scope and contents, and biography/history. The abstract was looked at first in 60% of user tests. Users did not know the difference between abstract and scope and contents notes; in fact, 64% of users did not even read the scope at all after reading the abstract! Researchers explained that their reason for ignoring the biography/history note was a lack of trust in the information, since biographies/histories do not tend to include footnotes and the notes are impossible to cite.

Emily Novak Gustainis from Harvard talked about her processing metrics database, as mentioned in the paragraph about the “Processing Metrics Collaborative” session. Her reasoning behind metrics was simple: it is hard to change something until you know what you are doing. Her database tracks 38 aspects of archival processing, including timing and processing levels. She repeated that you cannot compare people, only collections; however, an employee report showed that a permanent processing archivist was spending only 20% of his time processing, so her team was able to use this information to better leverage staff responsibilities to respond to this information.

Adrian Turner from the California Digital Library talked about the Uncovering California Environmental Collections (UCEC) project, a CLIR-funded grant project to help process environmental collections across the state. While metrics were not built into the project, the group thought that it would be beneficial for the project. In another project, the UC Next Generation Technical Services initiative found 71000 feet in backlogs, and developed tactics for collection-level records in EAD and Archivists’ Toolkit using minimal processing techniques. Through info gathering in a Google doc spreadsheet, they found no discernable difference between date ranges, personal papers, and record groups processed through their project. They found processing rates of 1 linear foot per hour for series level arrangement and description and 4-6 linear feet per hour for folder level arrangement and description. He recommended formally incorporating metrics into project plans and creating a shared methodology for processing levels.

I had to head out for Midway before Q&A started to get on the train in time for my return flight, which thankfully wasn’t canceled from Hurricane Irene. As the train passed through Chicago, I found myself thinking about the energizing and inspiring the projects, tools, and theory that comes from attending SAA…and how much I look forward to SAA 2012.

(Cross posted to ZSR Professional Development blog.)

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15
Jun
11

Teaching digitization for C2C

Most of this post is duplicated on the Professional Development blog at my institution.
I recently volunteered to help teach a workshop entitled “Preparing for a Digitization Project” through NC Connecting to Collections (C2C), an LSTA-funded grant project administered by the North Carolina Department of Cultural Resources. This came about as part of an informal group of archivists, special collections librarians, and digital projects librarians interested in the future of NC ECHO and its efforts to educate staff and volunteers in the cultural heritage institutions across the state about digitization. The group is loosely connected through the now-defunct North Carolina Digital Collections Collaboratory.

Late last year, Nick Graham of the North Carolina Digital Heritage Center was contacted by LeRae Umfleet of NC C2C about teaching a few regional workshops about planning digitization projects. The workshops were created as a way to teach smaller archives, libraries, and museums about planning, implementing, and sustaining digitization efforts. I volunteered to help with the workshops, which were held in January 2011 in Hickory as well as this past Monday in Wilson.

The workshops were promoted through multiple listservs and were open to staff, board members, and volunteers across the state. Each workshop cost $10 and included lunch for participants. Many of the participants reminded me of the folks at the workshops for Preserving Forsyth’s Past. The crowd was enthusiastic and curious, asking lots of questions and taking notes. Nick Graham and Maggie Dickson covered project preparation, metadata, and the NC Digital Heritage Center (and how to get involved); I discussed the project process and digital production as well as free resources for digital publishing; and Lisa Gregory from the State Archives discussed metadata and digital preservation.

I must confess that the information was so helpful, I found myself taking notes! When Nick stepped up to describe the efforts of the Digital Heritage Center, which at this time is digitizing and hosting materials from across the state at no cost, I learned that they will be seeking nominations for North Carolina historical newspapers to digitize in the near future, and that they are also interested in accepting digitized video formats. Lisa also introduced the group to NC PMDO, Preservation Metadata for Digital Objects, which includes a free preservation metadata tool. It is always a joy to help educate repositories across the state in digitization standards and processes!

09
Jun
10

The NC Digital Heritage Center is (Finally) Here: Reflections

This morning, Nick Graham sent out a message to the North Carolina Library Association announcing DigitalNC.org, the new digital repository for primary resources across the state digitized at UNC Chapel Hill.  Nick, formerly of NC Maps, is the newly-appointed coordinator for the North Carolina Digital Heritage Center, a development which I have followed closely here at Touchable Archives. The focus of the NC Digital Heritage Center and its matching website, according to the site:

“The North Carolina Digital Heritage Center is a statewide digitization and digital publishing program housed in the North Carolina Collection at the University of North Carolina at Chapel Hill. The Digital Heritage Center works with cultural heritage institutions across North Carolina to digitize and publish historic materials online. Through its free or low-cost digitization and online hosting services, the Digital Heritage Center provides libraries, archives, museums, historic sites, and other cultural heritage institutions with the opportunity to publicize and share their rare and unique collections online. The Center operates in conjunction with the State Library of North Carolina’s NC ECHO (North Carolina Exploring Cultural Heritage Online) project. It is supported by the State Library of North Carolina with funds from the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act.”

Some of you who are familiar with North Carolina may wonder, “what happened to NC ECHO?” Based on discussions with colleagues across the state, it looks as though NC ECHO no longer exists as it originated*. (*Since I am relatively new to the state as a librarchivist, I am still unclear about the original purpose of the NC ECHO Project. Two of the largest deliverables from NC ECHO include its survey and institutional directory and its LSTA digitization grant funding program.) The preservation and emergency response focus of NC ECHO has become NC Connecting to Collections and NC SHRAB’s Traveling Archivist program, as well as possible regional emergency response networks like MACREN. The digitization planning and project funding aspect of NC ECHO appears to have joined with UNC Chapel Hill to form the NC Digital Heritage Center.

In previous posts, I have been excited about this Digital Heritage Center being North Carolina’s version of the California Digital Library’s Calisphere. I originally thought that the CDL was a statewide initiative of the state library, but recently realized that it is, like the NCDHC, an initiative of a university system. The CDL is not a resource provided by the state library of California. It is a project of the University of California system. This is what the digital collections portal of the California State Library looks like; this is what the State Library of North Carolina’s digital repository looks like. Why do the statewide library and archives systems for these states have such limited digital resource, while academic libraries in these states carry digital collections technology and access into the future? Wouldn’t it make more sense for the state library to be the digital repository, instead of providing funding for it?

The obvious answer is that the state library does not have the technological resources or expertise to make this happen. Academic libraries and archives are research-oriented, so they are able to do more experimentation and use the knowledge of systems librarians and programmers to create new and innovative resources. Perhaps most importantly, the state library supports academic libraries that make these resources accessible, which is possibly the only reason I am willing to overlook the potential conflict of interest of having UNC and the state library so closely intertwined.

The NC Digital Heritage Center arrives at an exciting moment in the history of digital libraries and digital collections. The team and advisory board exist to provide project management, digitization, and web hosting to smaller and less-funded institutions in the state in order to create access to primary resources across the state. I hope that institutions both large and small can participate in this effort to create a statewide digital repository. In this way, resources from community-based institutions and repositories holding the history of underrepresented groups can be made available for research and review like never before. I continue to follow closely the development of the Center.

25
Nov
09

Preservation and digitization for all

First off, a few words of gratitude in this season of thanks-giving. I am thankful for my job, where I learn every day about public service, local history, and get to use my skills as an archivist. I am grateful that our county finally decided to upgrade our outdated county website (including the public library) to CSS, and that it will be coming out in early 2010. Finally, I am grateful for the grants my department has received, most recently the NC SHRAB’s Traveling Archivist Program.

Speaking of grants, my library (in partnership with Wake Forest University) recently received an outreach grant from the State Library that provides digitization equipment and preservation training in locations throughout our county. This grant is unique to North Carolina and is being watched carefully by the State Library due to its somewhat unusual concept. Put simply, we are putting expensive scanners “out there” for the general public and providing preservation education for nonprofit groups and individuals.

This Saturday was our first workshop, which was focused on local nonprofit organizations. From genealogy clubs to food banks, churches to social clubs, we sent emails and postcards to as many groups as we could find. Our workshop’s limited RSVP list was filled within a week, and I began hearing from groups that I know I had not yet invited! We are having three more rounds of workshops in 2010.

On Saturday, we brought in Rachel Hoff, preservation expert from UNC Chapel Hill, as well as Barry Davis, multimedia coordinator at Wake Forest, to teach our community partners about preservation, repair, and digitization of their organization’s archives. The enthusiasm of our participants was absolutely contagious. Not only were they fully engaged from 10 am to 5 pm, but they were thrilled to learn about book repair, archival housing, and the steps to use our VHS-to-digital, cassette-to-digital, slide scanner, and flatbed scanner!

We need to get all of the public library staff involved with the equipment to the point where they are comfortable showing a customer how to use the scanners. At a small public library branch with a few full-time staff, it is hard enough to get the staff trained on the equipment, let alone ask them to spend time with a customer who is just getting started! So we’ve decided to expand our training on the digitization equipment to become part of our regular computer training classes, allowing for small seminars.

While it sounds simple, the grant is compelling in its implications. This equipment will be open to the public. There are no restrictions as to what can be digitized, and no requirements that digital objects be shared with our libraries or hosted on a designated server. It is empowering for community-based archives to be provided with training and resources to preserve their history their way. I will post more in the future as our project develops.

In related news: the NC Digital Heritage Center is coming…!

13
Oct
09

NCLA Part 3: Statewide public library, statewide digital heritage?

At NCLA, everyone was buzzing about the possibility of a statewide public library…and, separately, the possibility of a statewide digital heritage center.

While UNC Chapel Hill has been relatively quiet about the North Carolina Digital Heritage Center (see previous post), there certainly were special collections librarians and archivists at NCLA who were curious to know more about how such a program might work. They will likely have a Program Coordinator early next year. With the NC ECHO statewide survey of cultural heritage institutions and the NC SHRAB’s Traveling Archivist going out to community groups to consult on preservation, the NC DHC stands as the next big effort to democratize efforts to make accessible the heritage of North Carolina.

En route to Greenville, one of my colleagues mentioned a recent meetup at a “Library Cooperation Summit” to discuss the potential for statewide collaboration to increase public access to state resources. One major idea that emerged from the summit: a statewide ILS using open-source software such as Evergreen. On Thursday, David Singleton, Director of Library Experiences at the Public Library of Charlotte & Mecklenburg County, discussed his experience with Evergreen in the state of Georgia, where the software originated to support the PINES project. Users of PINES can check out materials at any participating library across the state and return the materials to any other library across the state, using the same library card. Studies showed 90-95% user satisfaction with the open-source ILS. As for North Carolina, the State Library representative in the audience was a bit hesitant to respond that they hope to have a statewide system in place by late 2010.

12
Oct
09

NCLA Part 2: Twenty-first century reading rooms

On Thursday, the Round Table on Special Collections presented a panel entitled “21st Century Reading Rooms: Interacting with Special Collections Online.” The panel included Mark Custer from ECU, Nick Graham from UNC Chapel Hill, and Kevin Gilbertson from WFU. Although Kevin was unable to present due to illness, the other two gave fantastic presentations about digital collections online.

Nick Graham, North Carolina Maps Project Librarian at the Carolina Digital Library & Archives at UNC Chapel Hill, discussed interactive GIS applications on NC Maps. He explored points, polygons, and georeferencing. Points are latitude and longitude, expressed in decimal degrees. If you can see a point on a map, you can see it in context among other locations — such as Historic Des Moines‘ pushpins feature that shows where historic photos were taken. Polygons are, essentially, shapes. At least three points encompassing a shape can be used to search without text — instead, users can create bounding boxes (or other shapes) to view particular areas. Nick mentioned the Kentucky Geography Network as an advanced version of what NC Maps aims to do, which is better demonstrated through the UNLV’s Interactive Spatial Image page, which “searches by spatial coverage.” And finally, georeferencing is matching up points on a given map to the same points on another map. With historic maps, this is groundbreaking — users can now take a historic map and put it over a modern map to compare development, ecology, land ownership, etc. NC Maps has already started doing georeferencing. Overall, the goal for NC Maps is for interactivity, accessability, and usability by the public.

Mark Custer, Markup & Text Coordinator for Joyner Library Digital Collections at ECU,  discussed the Daily Reflector Image Collection, which has over 7000 images from Greenville’s local newspaper. Mark’s focus was on identifying ways that the collection has been shared with the public. His argument: seek out familiar places and hosting — don’t create new (and therefore unfamiliar) frameworks. The Daily Reflector images are available through ECU’s Digital Collections portal, through the Daily Reflector newspaper’s website, as well as on Flickr. Mark described the ease of extracting metadata from their images and batch uploading to Flickr. Of the 200 photographs uploaded to Flickr, the images have been seen by over 800 people — without advertising of any kind. Over 550 comments have been made to Daily Reflector digital images.

Overall, both presentations highlighted new developments in interactive special collections, aka digital collections. Perhaps the ECU Digital Collections portal could be explored in greater detail for its usability (I explore it in some depth for the upcoming issue of the Journal for the Society of North Carolina Archivists). A number of librarians/archivists in the audience were interested in the ways these resources are discovered, particularly ways repositories can share their resources. The NC Digital Heritage Center came up in a question, though there was little information available about how the Center will work to create greater access to widespread resources. These are exciting times to be a special collections librarian…

01
Sep
09

SAA Research Forum: collaboration for the greater good

My presentation at the 2009 SAA Research Forum was “Sharing for the Greater Good: Outreach and Collaboration from the Perspective of Community-Based Archives,” which was an attempt to bring attention to collaboration between large and small memory institutions. You can read the abstract here.  

Following the initial shock of actually being selected to participate in the forum, I realized that there was much I wanted to say and very little time (10 minutes to be exact) to say it. I attempted to explore the process of creating a successful collaborative partnership, using the Collaboration Continuum created by Gunter Waibel in the now-famous report “Beyond the Silos of the LAMs.” While the OCLC report was meant as a high-level analysis of primarily intra-insititutional collaboration, I felt that the continuum could be applied to many local-level projects and relationships between libraries, archives, and museums.

For example, Digital Forsyth is a county-wide collaborative digitization project bringing together LAMs for a common goal. The technical and grantwriting expertise of Wake Forest University was key to the creation of the project, while Forsyth County Public Library, Old Salem Museum and Gardens, and Winston-Salem State University provided the content depth. All of this was done without the smaller institutions feeling obligated to donate their materials to Wake Forest. As a result, the DF website has become the new archive of visual history of Forsyth County, undefined by physical or institutional boundaries.

I believe that these boundaries can be blurred, indeed erased, by the formation of digital archives/libraries/museums. Through the creation of topical/geographic digital LAMs, we can permit greater access and findability to the researcher/patron/end-user. This carries great significance for community-based archives, who can keep their records in cultural and geographic context. Communities and individuals can re-define their context artificially and create new archives without diminishing or erasing historical/evidential/documentary/cultural value.

By including records and collections in subject-based archives (like the Walt Whitman Archive) or union catalogs/federated searches (like ArchiveGrid or OAIster), multiple points of access — and description — can be conceived. Some archivists ponder the interest of non-archivists in such a project. I think “non-archivists,” particularly those coming from community-based archives, would welcome the opportunity for autonomy and laying claim to their records online.

Problems arise when we consider the lack of physical preservation and digitization resources available to these community-based archives. That’s where larger institutions come into the picture: to collaborate “for the greater good.” I think the state of North Carolina is headed in a very positive direction with the Traveling Archivist program and the NC Digital Heritage Center (see previous post), both of which focus on smaller, community-based memory institutions. Smaller institutions can then take the initiative to make contact with larger institutions and be responsible for their community’s history being represented (if they so choose).

I guess my ramblings demonstrate the largeness of my topic, and the overall squishiness of my argument. I believe collaboration can be much more than a buzzword. Between the large and small repositories I can see convergence, which the Collaboration Continuum notes as the high-investment, high-risk, high-benefit result of a successful partnership. Through it, both actors are responsible for their roles and become intertwined in a mutually-beneficial relationship and at least one “common function.”

I plan to post a paper exploring my topic in a bit more detail for the forum proceedings later this month. I hope to make better sense of all this by then!